| Published: | Jul 19, 2026 | Vacancy: | Not Specified | Gender: | Male |
| Age: | Not Specified | Career Level: | Mid Level | Experience: | 2 |
| Salary: | Negotiable | Location: | Dhaka, Banasree |
Education
Experience
Additional Requirements
Skills
✔ Receive and handle incoming customer calls professionally and courteously.
✔ Respond to customer inquiries regarding medical equipment, product prices, availability, features, delivery, warranty, and after-sales services.
✔ Understand customers' requirements and recommend suitable products accordingly.
✔ Follow up with potential customers and assist them in completing purchases.
✔ Record customer information, inquiries, complaints, and follow-up details accurately.
✔ Coordinate with the sales, delivery, accounts, and technical support teams when necessary.
✔ Handle customer complaints patiently and provide appropriate solutions.
✔ Maintain a high standard of telephone etiquette and customer service.
✔ Follow up on online leads received through Facebook, WhatsApp, the website, and other digital platforms.
✔ Prepare daily call reports and update customer information in the company's system.
✔ Achieve assigned call-handling, follow-up, and sales support targets.
✔ Maintain confidentiality of customer and company information.
Other Benefits
Provided according to company policy.
Work from Office
Type: Full Time/Permanent
Dhaka, Banasree
Address: House 6, Road 17, Block C, Banasree
Business Type : Clinical Instruments
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